{"id":1895,"date":"2022-11-08T07:46:37","date_gmt":"2022-11-08T07:46:37","guid":{"rendered":"https:\/\/brainarts.nl\/?page_id=1895"},"modified":"2023-03-06T11:12:28","modified_gmt":"2023-03-06T11:12:28","slug":"qualita-reclami-privacy","status":"publish","type":"page","link":"https:\/\/brainarts.nl\/it\/kwaliteit-klachten-privacy\/","title":{"rendered":"Qualit\u00e0, reclami e privacy"},"content":{"rendered":"<div data-colibri-id=\"1895-c1\" class=\"style-1324 style-local-1895-c1 position-relative\">\n  <!---->\n  <div data-colibri-component=\"section\" data-colibri-id=\"1895-c2\" id=\"custom\" class=\"h-section h-section-global-spacing d-flex align-items-lg-center align-items-md-center align-items-center style-1325 style-local-1895-c2 position-relative\">\n    <!---->\n    <!---->\n    <div class=\"h-section-grid-container h-section-boxed-container\">\n      <div data-colibri-id=\"1895-c8\" class=\"h-row-container gutters-row-lg-2 gutters-row-md-2 gutters-row-0 gutters-row-v-lg-2 gutters-row-v-md-2 gutters-row-v-2 style-1980 style-local-1895-c8 position-relative\">\n        <!---->\n        <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-stretch align-items-md-stretch align-items-stretch gutters-col-lg-2 gutters-col-md-2 gutters-col-0 gutters-col-v-lg-2 gutters-col-v-md-2 gutters-col-v-2\">\n          <!---->\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-1981-outer style-local-1895-c9-outer\">\n            <div data-colibri-id=\"1895-c9\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-2 v-inner-lg-2 v-inner-md-2 v-inner-2 style-1981 style-local-1895-c9 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"1895-c10\" class=\"h-global-transition-all h-heading style-1982 style-local-1895-c10 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-heading__outer style-1982 style-local-1895-c10\">\n                    <!---->\n                    <!---->\n                    <h5 class=\"\">Qui troverete tutto ci\u00f2 che riguarda la qualit\u00e0, i reclami e la privacy.<\/h5>\n                  <\/div>\n                <\/div>\n                <div data-colibri-id=\"1895-c11\" class=\"h-text h-text-component style-1983 style-local-1895-c11 position-relative h-element\">\n                  <!---->\n                  <!---->\n                  <div class=\"\">\n                    <p>Se non riuscite a trovare qualcosa o avete domande o commenti, contattateci. contattateci. Saremo lieti di aiutarvi.<\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div data-colibri-id=\"1895-c3\" class=\"h-row-container gutters-row-lg-2 gutters-row-md-2 gutters-row-0 gutters-row-v-lg-2 gutters-row-v-md-2 gutters-row-v-2 style-1328 style-local-1895-c3 position-relative\">\n        <!---->\n        <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-stretch align-items-md-stretch align-items-stretch gutters-col-lg-2 gutters-col-md-2 gutters-col-0 gutters-col-v-lg-2 gutters-col-v-md-2 gutters-col-v-2\">\n          <!---->\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-1329-outer style-local-1895-c4-outer\">\n            <div data-colibri-id=\"1895-c4\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-2 v-inner-lg-2 v-inner-md-2 v-inner-2 style-1329 style-local-1895-c4 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"1895-c5\" class=\"h-text h-text-component style-1330 style-local-1895-c5 position-relative h-element\">\n                  <!---->\n                  <!---->\n                  <div class=\"\">\n                    <h5><strong>Schema di reclamo <\/strong><\/h5>\n                    <p>A volte si verifica una situazione in cui entrambe le parti hanno fatto del loro meglio. Ma una delle parti non \u00e8 soddisfatta. In questo caso, \u00e8 ovviamente molto utile sapere cosa si pu\u00f2 fare e quali passi si possono intraprendere.&nbsp;<\/p>\n                    <p>Ci auguriamo che, se non siete soddisfatti, lo facciate presente durante il trattamento. In questo modo potremo trovare insieme una soluzione immediata. Se dopo il trattamento non siete soddisfatti dei nostri servizi per qualsiasi motivo. Allora\n                      apprezziamo comunque che ce lo comunichiate, in modo da poter vedere se possiamo trovare una soluzione insieme. Siamo grati per le lamentele e le critiche e desideriamo ascoltarle per poter migliorare i nostri servizi.\n                      servizi. Non esitate mai a comunicarci la vostra insoddisfazione. Siamo a vostra disposizione anche in questo caso, in tutta tranquillit\u00e0 e sicurezza.&nbsp;<\/p>\n                    <h5><strong>Funzionario addetto ai reclami<\/strong><\/h5>\n                    <p>Se non riusciamo a trovare un accordo, potete presentare un reclamo al nostro responsabile dei reclami.<\/p>\n                    <p>Questo pu\u00f2 essere fatto nel modo seguente;<\/p>\n                    <ul>\n                      <li>inviare e-mail a: info@klachtenregeling.nl<\/li>\n                      <li>Chiamare il numero 085 - 485 85 60<\/li>\n                      <li>Oppure inviare una lettera a: Stichting Klachtenregeling.nl p\/a CBKZ Antwoordnummer 570 4200 WB Gorinchem.<\/li>\n                    <\/ul>\n                    <p>Siamo affiliati alla Fondazione\n                      <a href=\"https:\/\/www.klachtenregeling.nl\" class=\"customize-unpreviewable\">Procedura di reclamo.it<\/a>. Attua entrambi i regolamenti per conto degli Operatori sanitari naturali che forniscono assistenza sanitaria a livello professionale o degli Operatori sanitari. Questi regolamenti soddisfano i requisiti previsti dalla legge Wkkgz (Quality, Complaints and Disputes Act).\n                      Il regolamento completo \u00e8 disponibile all'indirizzo\n                      <a href=\"https:\/\/www.klachtenregeling.nl\/wp-content\/uploads\/Reglement-geschilleninstantie.pdf\" class=\"customize-unpreviewable\">qui.&nbsp;<\/a>\n                    <\/p>\n                    <h5><strong>Codice professionale<\/strong><\/h5>\n                    <p>BrainArts aderisce al codice di condotta professionale dell'Istituto olandese di psicologia, il NIP. \u00c8 possibile trovare questo codice di condotta\n                      <a href=\"https:\/\/psynip.nl\/beroepskwaliteit\/beroepscode\" class=\"customize-unpreviewable\">qui<\/a>. I nostri principi fondamentali sono quelli di comportarci sempre in modo responsabile, con integrit\u00e0, rispetto e competenza.<\/p>\n                    <h5><strong>Qualit\u00e0<\/strong><\/h5>\n                    <p>Il nostro sistema di qualit\u00e0 non solo salvaguarda la qualit\u00e0 delle nostre azioni, ma chiarisce anche come gestire incidenti, reclami e altri obblighi legali. In questo modo soddisfa i requisiti descritti\n                      nella Legge sulla qualit\u00e0, i reclami e le controversie in ambito sanitario (Wkkgz). Il nostro statuto di qualit\u00e0 \u00e8 disponibile all'indirizzo\n                      <a href=\"https:\/\/drive.google.com\/file\/d\/11-QXv0p7HLFbeeeQvW0c4x3AnkhTwq8k\/view?usp=share_link\" class=\"customize-unpreviewable\">qui<\/a>.&nbsp;<\/p>\n                    <h5><strong>La privacy<\/strong><\/h5>\n                    <p>Ulteriori informazioni sull'elaborazione e la condivisione dei dati sono disponibili nel nostro\n                      <a href=\"https:\/\/drive.google.com\/file\/d\/1g5FEzN35Q8Tk44BsdcLQAkAwAu9GdSjn\/view?usp=sharing\" class=\"customize-unpreviewable\">dichiarazione sulla privacy<\/a>.&nbsp;<\/p>\n                    <p><strong>Termini e condizioni generali<\/strong>\n                      <br>\n                      <br>Cliccare\n                      <a href=\"https:\/\/drive.google.com\/file\/d\/1jV5iDMxTrXCqdoAb1zOTBvhlRFYYqZ1w\/view?usp=share_link\" class=\"customize-unpreviewable\">qui<\/a> Per visualizzare i nostri Termini e Condizioni e per\n                      <a href=\"https:\/\/drive.google.com\/file\/d\/1jV5iDMxTrXCqdoAb1zOTBvhlRFYYqZ1w\/view?usp=share_link\" class=\"customize-unpreviewable\">scaricare<\/a>.\n                      <br>\n                      <br>\n                      <br>\n                      <br>\n                      <br>\n                    <\/p>\n                    <p>\n                      <br>\n                    <\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n      <div data-colibri-id=\"1895-c6\" class=\"h-row-container gutters-row-lg-2 gutters-row-md-2 gutters-row-0 gutters-row-v-lg-2 gutters-row-v-md-2 gutters-row-v-2 style-1326 style-local-1895-c6 position-relative\">\n        <!---->\n        <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-stretch align-items-md-stretch align-items-stretch gutters-col-lg-2 gutters-col-md-2 gutters-col-0 gutters-col-v-lg-2 gutters-col-v-md-2 gutters-col-v-2\">\n          <!---->\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-1327-outer style-local-1895-c7-outer\">\n            <div data-colibri-id=\"1895-c7\" class=\"d-flex h-flex-basis h-column__inner h-ui-empty-state-container h-px-lg-2 h-px-md-2 h-px-2 v-inner-lg-2 v-inner-md-2 v-inner-2 style-1327 style-local-1895-c7 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100\">\n                <!---->\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Hier vindt je alles over kwaliteit, klachten en privacy. Mocht je iets niet kunnen vinden, of heb je vragen of opmerkingen. Neem dan contact met ons op. We helpen je graag. Klachtenregeling Soms ontstaat er een situatie waarin beide partijen wel hun best gedaan hebben. Maar \u00e9\u00e9n van de partijen daar niet tevreden over is. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width-page.php","meta":{"footnotes":""},"class_list":["post-1895","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.5 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Kwaliteit &amp; Klachten &amp; Privacy - BrainArts Psycholoog<\/title>\n<meta name=\"description\" content=\"Op deze pagina vindt je alles over ons beleid op kwaliteit klachten en privacy van BrainArts Psycholoog. 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